Jira Service Management

{"xsrfToken":"BRYU-LN9P-IP8W-SLAA_164b7fc37906484190fa0cf7257342a8fb2178ab_lout","branding":{"id":"1","key":"sd","name":"Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Suche:","sharedPortalName":"Selfcare Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Suche:","sharedPortalName":"Selfcare Portal","localeDisplayName":"Deutsch (Deutschland)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#3ec7c2","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/544df470-3ad4-4ec1-9041-8cbc25c146c9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkOTYwMDc1MC04NmE5LTQ1ODMtYjViMC02ZThiYzNmNDdhZjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU0NGRmNDcwLTNhZDQtNGVjMS05MDQxLThjYmMyNWMxNDZjOSI6WyJyZWFkIl19LCJleHAiOjE2MzIyODg2MjUsIm5iZiI6MTYzMjI4Nzk2NX0._j3MTrndVQqjyD2WF1vyOCSxKWOsMBfHxGYSMd-um7s&client=d9600750-86a9-4583-b5b0-6e8bc3f47af1&height=300&mode=fit","bannerMediaApiFileId":"544df470-3ad4-4ec1-9041-8cbc25c146c9","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"sd","projectId":10400,"serviceDeskId":1,"name":"Service Desk","description":"<p>Willkommen Sie können aus den bereitgestellten Optionen eine Service Desk Anfrage auswählen.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"4","name":"Sonstige Fragen","descriptionHtml":"","callToAction":"Sonstige Fragen","introHtml":"<p>Das Gesuchte nicht gefunden? Wählen Sie diese Option und wir helfen Ihnen weiter.</p>","icon":10726,"iconUrl":"https://import2shop.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10726","groups":[],"key":""},{"id":"5","name":"Einen Bug mitteilen","descriptionHtml":"","callToAction":"Einen Bug mitteilen","introHtml":"<p>Berichten Sie uns von den aufgetretenen Problemen.</p>","icon":11305,"iconUrl":"https://import2shop.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11305","groups":[1],"key":""},{"id":"3","name":"Fragen zum Produkt","descriptionHtml":"","callToAction":"Fragen zum Produkt","introHtml":"<p>Sind Sie Interessent und haben Fragen zum Produkt? Wählen Sie dies und wir beantworten Ihre Fragen gerne.</p>","icon":11304,"iconUrl":"https://import2shop.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11304","groups":[1],"key":""},{"id":"2","name":"Fragen zur Abrechnung","descriptionHtml":"","callToAction":"Fragen zur Abrechnung","introHtml":"<p>Wählen Sie dies, wenn Sie Fragen zur Lizenzierung oder Abrechnung haben.</p>","icon":11296,"iconUrl":"https://import2shop.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11296","groups":[1],"key":""},{"id":"1","name":"Technischer Support","descriptionHtml":"","callToAction":"Technischer Support","introHtml":"<p>Benötigen Sie Hilfe bei der Installation, Konfiguration oder Problemlösung? Wählen Sie dies, um Unterstützung anzufordern.</p>","icon":11280,"iconUrl":"https://import2shop.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11280","groups":[1],"key":""},{"id":"7","name":"Verbesserungsvorschlag oder Idee einreichen","descriptionHtml":"","callToAction":"Verbesserungsvorschlag oder Idee einreichen","introHtml":"<p>Haben Sie einen Verbesserungsvorschlag? Wir sind ganz Ohr.</p>","icon":11295,"iconUrl":"https://import2shop.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11295","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"Allgemein"}],"orderMapping":{"1":[5,3,2,1,7]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d353fba4-7b9e-315e-a23f-7e13ba6b38f1","appLinkName":"System Confluence","appLinkUrl":"https://import2shop.atlassian.net/wiki","spaceKey":"KB","spaceName":"Knowledge Base","spaceUrl":"https://import2shop.atlassian.net/wiki/spaces/KB","isServer":false,"isUnlicensedEditEnabled":false},"labels":[],"projectKey":"SD","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Selfcare Portal","description":"<p>Willkommen in der Hilfe: Wir helfen Ihnen weiter! Erstellen Sie mithilfe der bereitgestellten Optionen eine Anfrage.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://import2shop.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/1?xdm_e=https%3A%2F%2Fimport2shop.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIxMzYwZDYzYmQ3NzhmN2Q2YjhiNDkwYjk0YzdmYjZhNWUwN2RlMTY5NzE3YTk4NWMwNjU4M2Y2ZDQ5MzM3NmY4IiwiaXNzIjoiMmEzMWQ1ZGYtYjk1Zi0zMWFiLTg5MjQtZTg5MTM3MDI2ZWEwIiwiY29udGV4dCI6e30sImV4cCI6MTYzMjI4ODkyNSwiaWF0IjoxNjMyMjg4MDI1fQ.GV8X9MRuF7_dEtqpfiHITWEr3Me7QKdZCE6PxT26DyE\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjJhMzFkNWRmLWI5NWYtMzFhYi04OTI0LWU4OTEzNzAyNmVhMCIsImNvbnRleHQiOnsiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IlNEIiwiaWQiOiIxMDQwMCJ9fX0sImV4cCI6MTYzMjI4ODkyNSwiaWF0IjoxNjMyMjg4MDI1fQ.bNNPLITnwVnmB3vcEHGOfbVO8IoUzYk2Grfxaa3Mk4w\", \"structuredContext\": \"{\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SD\\\",\\\"id\\\":\\\"10400\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SD\\\",\\\"project.id\\\":\\\"10400\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1\\\"}\",\n \"timeZone\":\"Europe/Berlin\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://import2shop.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}